PRE - ORDER

All items are “Made to order”. Once the purchasing has been done , it takes us 4 to 6 weeks (upon the purchasing day) for us to delivery the product.

Estimated production time/shipping date will be provided, but delays can always happen. Shipping will commence when manufacturing has been completed.

U.S. Shipping

Orders typically ship within 5 business days of confirmation.

You will receive a shipment confirmation email with tracking information once your order has shipped. It may take up to 24 hours for tracking information to update via the carrier. If you have not received an update after 30 days, please email info@onirique.us

International Shipping

Please be aware that there may be an additional customs fee when delivering outside of the US. Unfortunately, we have no way to calculate or pay these fees on the customer’s behalf. They are not part of the shipping fee. The recipient is responsible for all fees and taxes.

Customers are responsible for customs and duty fees as these are not included in the shipping cost. Any customs and duty fees are charged once the package has reached the destination country and these charges must be paid by the recipient of the parcel.

Note that customs may also hold your package longer than the estimated delivery time.  If you have questions related to customs charges you are advised to contact your local customs office.

International delivery times can take up to 14 business days or longer depending on the location being sent to. If after 21 days your package still has yet to arrive, please call your local post office and ask if they are holding it for any reason. If not, please email us with your order number and brief message to check status. If your tracking number shows your package has been delivered outside of the US, but you are still awaiting delivery; please call your local post office to see if it's being held there (we've noticed this happens on occasion).

For higher priced items, we may require signature upon delivery.

If you have questions related to customs charges or fees, we advise you to contact your local customs or postal office.